We take your privacy very seriously, and so KPerformance.eu operates based on this privacy policy, which complies with the order established by the European Parliament and Council regulation to prevent any leakage of your personal data. It ensures that your data will never be accessed or used by any third parties (individuals) after you shop on our online store.

1. When and what data is collected

  • During the checkout process, it is necessary to provide your name, surname, street and house (apartment) number, city, postal code, phone, and email. This information is essential for order processing and delivery.
  • To register for the newsletter, it is necessary to provide your email address (and in exceptional cases, your name and surname).
  • In certain situations (e.g., contacting us), we may ask for your name, address, email, and order number for proper assistance.
  • For credit/debit card payments, cardholder details are needed for processing (name, surname, card expiry date, and CVC code). This information is encrypted by Stripe and never stored on our server.

2. When your data may be used

  • To improve website performance and user experience.
  • To respond to inquiries and provide the proper assistance.
  • For advertising/marketing and statistical collection purposes.

3. How we protect your data

  • Your data is only accessible and visible to individuals directly involved in processing your order, such as order-executing administrators, couriers, etc.
  • Our website is regularly scanned for potential threats and constantly updated to prevent any possible security vulnerabilities.
  • Our website uses an SSL certificate, so all your data is processed through a secure and encrypted connection.
  • All transactions are carried out through the interfaces of reliable and leading payment companies, so they are not stored on our server or database.

4. Cookies. What are they?

A cookie is a tiny text document transmitted from a website to a visitor's hard drive during a session, which helps to identify the visitor's device model and remember specific activities / preferences.

5. Does KPerformance.eu use cookies?

Yes, KPerformance.eu uses cookies for your convenience. They help us to remember the contents of your cart, so when you return, you can see your saved cart with the same products you added earlier. We also use cookies to track website visits and advertising statistics.

6. When we send emails

  • For order update or status change purposes, e.g., "Your order has been received," "Your order has been shipped," etc.
  • Responding to your inquiries or otherwise helping you.
  • Sending newsletters and offers to our newsletter subscribers or those who have already purchased from KPerformance.eu.

If you no longer wish to receive newsletters, Contact Us, and your email address will be promptly removed from our database.